Legal

Saylo AI Privacy Policy

Last updated: 5 August 2026

This policy explains, in plain language, what Saylo AI does with the information you share while using saylo.org. By using Saylo AI you accept the practices described below.

The full policy

1. Who we areSaylo AI operates the companion chat service available at saylo.org and is the controller of the personal information described in this policy.
2. Scope of this policyIt covers the Saylo AI website, the chat service and any communication we send you. It does not cover third-party sites you reach through links.
3. Adults onlySaylo AI is intended solely for people aged 18 and over. We do not knowingly collect information from minors and will delete such data if we discover it.
4. Account informationWhen you register we collect an email address and a password in hashed form. A display name is optional.
5. Conversation contentMessages, voice notes and images exchanged with a companion are stored so that your history and memory features work between sessions.
6. Preference dataCompanion choices, personality settings and boundaries you configure are saved to your profile so the service behaves the way you asked.
7. Technical informationWe record IP address, browser type, device category, language and approximate region for security and troubleshooting.
8. Usage informationPage views, session length and feature usage help us understand which parts of Saylo AI work and which do not.
9. Payment informationCard and billing details are collected and processed by our payment providers. Saylo AI never stores full card numbers.
10. CookiesWe use essential cookies for sign-in and session security, plus a limited set of analytics cookies. You can refuse non-essential cookies without losing access.
11. Why we process dataTo provide the service, keep accounts secure, process payments, prevent abuse, improve quality and comply with the law.
12. Legal basesDepending on your location we rely on contract performance, legitimate interests, consent or legal obligation.
13. No sale of personal dataSaylo AI does not sell, rent or trade your personal information or the content of your conversations to anyone.
14. No advertising profilesYour conversations are never mined to build advertising profiles or shared with advertising networks.
15. Service providersWe share the minimum necessary data with hosting, payment, email and anti-fraud providers, all bound by confidentiality obligations.
16. Legal disclosureWe may disclose information where required by a valid legal request, or to protect the rights and safety of users and the public.
17. Business transfersIf Saylo AI is involved in a merger, acquisition or asset sale, your data may transfer under the same protections, and we will notify you.
18. International transfersData may be processed in countries other than yours. We use recognised safeguards such as standard contractual clauses where required.
19. Security measuresEncryption in transit and at rest, access controls, logging and regular reviews protect the information you entrust to Saylo AI.
20. Breach notificationIf a breach is likely to create a risk to you, we will inform affected users and the relevant authority without undue delay.
21. RetentionAccount and conversation data are kept while your account is active and for a short period afterwards, unless the law requires longer.
22. Deleting conversationsYou can delete individual chats or an entire conversation history from within your account at any time.
23. Deleting your accountClosing your Saylo AI account removes your profile and conversations from active systems, with backups cycling out shortly after.
24. Access and portabilityYou may request a copy of the personal data we hold about you in a commonly used format.
25. CorrectionYou can correct inaccurate details in your account settings or by contacting us.
26. Objection and restrictionWhere the law allows, you may object to or ask us to restrict certain processing.
27. Withdrawing consentWhere processing relies on consent, you can withdraw it at any time without affecting past lawful processing.
28. Marketing choicesPromotional emails always include an unsubscribe link, and opting out never affects service messages you need.
29. Automated processingCompanion replies are generated automatically, but no automated decision produces legal or similarly significant effects for you.
30. Third-party linksSaylo AI may link to external sites. Their privacy practices are their own and we encourage you to read them.
31. ComplaintsIf you believe your rights have been ignored, you may lodge a complaint with your local data protection authority.
32. Changes to this policyWe update this page when practices change and revise the date above. Material changes are announced inside the service.
33. ContactPrivacy questions and data requests can be sent to privacy@saylo.org and we aim to reply within thirty days.